Community Support Specialist

Job Summary

The Learning & Community Engagement department serves ONC’s user communities by: leading ONC’s organizational commitment to meaningful, ongoing engagement of Indigenous and other communities; providing formal and informal educational resources for youth and adults; serving as a key liaison with the social science research community; working to strengthen ONC’s emerging role as a leader in science-oriented community-engaged research; and developing environmental monitoring programs in collaboration with community partners. The department comprises four teams: Indigenous Engagement, Education, Community-Engaged Research, and Community-Based Monitoring.

Reporting to the Community-Based Monitoring Manager (Manager), the Community Support Specialist’s (Specialist) role is to support ONC’s partners in Indigenous communities, environmental stewardship organizations, and Non-governmental Organizations (NGOs) in implementing local environmental monitoring programs. The Specialist is responsible for supporting the implementation of ONC’s community programs and services including Community Observatories, Community Fishers, and Marine Domain Awareness, which provide fixed and mobile monitoring technology to an expanding network of coastal communities in British Columbia and the Canadian Arctic, with future plans to expand across Canada. The Technician’s role includes direct engagement with communities, delivering training to community members, conducting data analyses to meet community needs, and liaising with other internal teams to resolve issues and make improvements in community programs.

This position requires field work and travel to remote locations including the Arctic, coastal communities accessible only by boat/float plane, and on ships for at-sea expeditions.

Job Requirements

This position requires a post-secondary diploma in science or engineering with additional specialized training and a minimum of five years of experience in data collection and analysis, environmental monitoring technology, and defining and implementing monitoring projects.

For the purposes of this position, specialized training is defined as courses and certifications that better prepare and qualify individuals for field work (e.g. first aid, vessel operations, wilderness survival, etc.), interpersonal communication (e.g. conflict resolution, communication/presentations, etc.), and task/priority management (e.g. project management). As this role aims to bridge gaps between academic research and community monitoring needs, advanced post-secondary education is an asset.

An equivalent combination of education, training, and work experience may be considered.

Experience requirements:

  • Minimum 5 years of experience working in the field of ocean/environmental science and technology.
  • 3 years combined experience communicating science and technology concepts, data visualization, and the presentation of data analysis to specialist and non-specialist audiences.
  • Experience working or living in small remote communities.
  • Experience with scientific data visualization with instrument manufacturer software packages and programming languages (e.g., Matlab, R, Python).
  • Oceanographic expedition experience, including collecting, processing, and analyzing samples at sea and/or in remote locations.
  • Experience working with oceanographic databases such as Oceans 2.0.

Knowledge requirements:

  • Oceanographic measurement parameters and the scientific method.
  • Oceanographic and environmental monitoring technology.
  • Safe field work practices.
  • Data management best practices.
  • Indigenous communities’ history, culture, social circumstances, political issues, and protocols.
  • Indigenous laws, historical perspectives, and current political issues involving Indigenous communities.
  • Environmental and climate issues facing Indigenous and coastal communities.

Competency requirements:

  • Socially and culturally aware with an ability to build and maintain productive working relationships with a diverse network of stakeholders.
  • Demonstrated excellence in customer service and/or community engagement.
  • Demonstrated track record of safety during field work.
  • Excellent analytical, critical thinking, and problem-solving skills.
  • Superior communication skills, both written and verbal.
  • Ability to work both independently and collaboratively in a team environment.

Assets or Preferences:

  • Teaching experience.
  • Experience using JIRA.


  • Must have a valid BC driver’s license.
  • Must be able to travel independently.

Opening Date: 

Tuesday, November 2, 2021 - 10:45

Closing Date: 

Friday, December 3, 2021 - 16:00

Full Job Description: